Front Office Coordinator Location: McKinney, TX | Onsite Compensation & Schedule: • $18 – $24/hour BOE • Full time • W2 ROLE IMPACT As the primary point of contact for clients, this role ensures exceptional front-office experiences that reflect the tax firm’s values and service standards. You will support daily office operations, streamline administrative functions, and foster a welcoming, efficient environment. Success in this role means strengthening client relationships, maintaining operational flow, and supporting team productivity across the firm. KEY RESPONSIBILITIES • Deliver professional, friendly, and timely client engagement in person, by phone, and through electronic communication. • Manage front desk operations, including a busy multi-line phone system, guest greetings, mail and shipment handling, and office upkeep. • Provide administrative support to senior leaders, including correspondence, document preparation, scheduling, and meeting coordination. • Maintain organized filing systems, databases, inventories, and standard operating procedures to optimize workflow. • Coordinate internal and external meetings, events, office resources, and preventive maintenance needs. MINIMUM QUALIFICATIONS • Bachelor’s degree in business administration or related field OR relevant vocational/tertiary qualifications. • 3-4 years' experience in a corporate or customer-service-oriented environment. • Proficient in Microsoft Word, Excel, PowerPoint; ability to learn new systems quickly. • Strong communication, time management, and problem-solving skills with the ability to work both independently and collaboratively. CORE TOOLS & SYSTEMS • Microsoft Office Suite • Multi-line phone systems • CRM or client database platforms • Scheduling and calendar tools • Document management systems PREFERRED SKILLS • Experience in sales or call center environments. • Experience developing office processes, filing systems, and management tools. • Ability to recognize and navigate sensitive business or client situations. LEGAL NOTICE By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at:
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